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Privacy Policy

Last updated: June 15, 2026

1. Information We Collect

We collect information you provide directly when booking a rental, including your name, reservation date, number of participants, and any special requests. We do not require or store credit card information directly — all payment processing is handled securely by our third-party payment processor.

2. How We Use Your Information

We use your information solely to process and manage your kayak rental booking, communicate booking confirmations and reminders, and improve our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored in secure, encrypted databases with access limited to authorized personnel only.

4. Third-Party Services

We use trusted third-party services for payment processing and hosting. These providers have their own privacy policies and are bound by industry-standard data protection requirements. We only share the minimum information necessary for them to perform their services.

5. Cookies & Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect basic usage analytics (such as page views and referral sources). These tools do not identify you personally. You can disable cookies in your browser settings if preferred.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us through the booking form on our website with your request. We will respond within 30 days.

7. Data Retention

We retain your booking information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data is securely deleted or anonymized.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.